Could someone explain to me why the United States spends more money killing people than taking care of its own?
The tax rebate is Bush and his cronies way of bailing out big corporations using tax payers' money, it is NOT to help poorer America.
Why is there money to help big corporations, killing people, but when it comes to Social Security, the money is running out? Why don't they bail out Social Security? My measly $300 rebate has already gone to Big Oil. Yours most likely will end up in some big corporation's pockets too and our children will have to pick up the tab.

2 Cor. 5:1  "If our earthly house, this tent, is destroyed, we have a building from God, a house not made with hands, eternal in the heavens"

Rick Selby's
Vista Table of Contents

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The very first thing you need to do trying to solve problems with Vista is make sure you have all the updates installed. MS is working on their many problems and the fixes are included in their updates and believe me Vista has a lot of problems. MS does NOT have solutions for all of the problems at this time so you may not find a solution for your problem. This has the looks of SP2 all over again and it could take a year or more for some of the problems to have solutions.

TABLE OF CONTENTS More solutions will be added as I have time.
IMPORTANT READ FIRST

• At this time Microsoft has a lot of Hot Fixes from Vista Errors and Problems.
• The Errors and Problems that have Hot Fixes I did NOT add to this page.
• First thing you need to do if you have a problem is DOWNLOAD the latest Updates Available and you could save yourself a lot of headaches..
  
  Drivers
• Microsoft only has about 10% of the drivers needed for Vista. They were in such a hurry to get this on the market and make money they didn't bother with having the drivers. So your sound cards, video cards, printers and other hardware will not work because the drivers needed for Vista are not available. XP Drivers will not work almost all of the time.




Table of Contents for Vista Errors
Installing Windows Vista
Activation Errors	Adobe Flash Errors	Anytime Upgrade Errors
Backup	Code Errors	Encryption Errors
Fax and Scan Errors	Files and Folder Errors	Installing Vista Errors
Internet Connections Errors	Logon / Logoff Errors	Media Errors
MS Office Errors	Networking Errors	Passwords Errors
Print Errors	Program / Software Errors	Registry Errors
Security	Security	Shutdown / Sleep / Hibernation Errors
Sidebar Errors	Speech Errors / Handwriting	Startup Errors
Stop Errors	System Restore Errors	Update Errors
Upgrading to Vista Errors	Video Errors	Windows Defender



HP and the problems with the Multimedia Audio Contoller
• HP and the problems with the Multimedia Audio Contoller
Adobe Flash Player Errors
• Install Adobe Acrobat or Adobe Reader: "The feature you are trying to use is on a network resource" or "Error 1714"
• Uninstall Adobe Flash Player and Reinstall. http://www.adobe.com/support/flashplayer/
Anytime Upgrade Errors
• "An error occurred during the license installation"
• Windows Anytime Upgrade (WAU) to upgrade Windows Vista: "Unable to open the license"
• "The following failure occurred while trying to use the product key: Code: 0xC004F061"
• "To use the product key you entered, start the installation from your existing version of Windows"
• "The product key you entered cannot be used when installation is started from this edition of Windows"
Activation Errors
• Error activating Windows Vista: "An error has occurred"
• "The following failure occurred while trying to use the product key: Code: 0xC004F061"
• "Setup cannot validate your product key"
• "Your activation period has expired"
Backup
• How to disable the backup-related scheduled tasks
• Error Backing Up Files To A Storage Device By Using The Backup And Restore Center On A Windows Vista-Based Computer That Has The Turkish Language Pack Installed: "Backup Could Not Complete Successfully"
• Error Trying To Perform A File Backup Operation Or A System Restore Operation: "Incompatible Version Of The Serializing Package. (0x80070724)"
• When You Use The "Backup And Restore Center" Control Panel Item: "Label And Insert A Blank Disk"
• The Restore Did Not Finish Successfully. Error code: 0x8100001A
• You Cannot Change The Settings For A File Backup Operation Or Use Windows Task Scheduler To Change The Defrag Schedule
• Error Message When You Try To Restore From A Full Backup Of A Windows Vista-Based Computer: The System Cannot Find The File Specified. (0x80070002)


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Code Errors
• The Restore Did Not Finish Successfully. Error code: 0x8100001A
• "Windows could not load device compatibility data. Error code: 0x00000002"
• The "Windows Features" dialog box is empty, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"
• "This computer does not have enough space for temporary files. Error code 0x80070103"
• "The following failure occurred while trying to use the product key: Code: 0xC004F061"
• Error Code 741 When You Try To Make A PPTP-Based VPN Connection
• "741" Or A "742" Error Message When You Try To Establish A Vpn Connection By Using L2tp/Ipsec From A Windows Client Computer To A Vpn Server
• "Windows could not search for new updates (Code 80072F8F)"
• Error When You Try To Perform A File Backup Operation Or A System Restore Operation: "Incompatible Version Of The Serializing Package. (0x80070724)"
• Error 0xC004F02A "The Software Licensing Service reported that the license is invalid"
• Error Message When You Try To Connect To A Print Queue In Windows Vista Or In Windows Server 2008: "Windows Cannot Connect To The Printer. Operation Could Not Be Completed (Error 0X000006BE)"
• Error When You Try To Install A WSD Printer On A Windows Vista-Based Computer After The First Installation Attempt Fails: "Operation Could Not Be Completed (Error 0x00000643)"
• Error When You Try To Install A Network Printer On A Windows Vista-Based Computer: "Windows Cannot Connect To The Printer Operation Could Not Be Completed (Error 0x0000000d)" Symptoms
• "PC Configuration Error" Error Message When You Try To Add An Extender To A Windows Vista-based Media Center PC
• Access A Mapped Drive That Is Mapped To A Windows Xp-Based Computer From A Windows Vista-Based Computer: "System Error 5 Has Occurred"
• Error 0x80240029 Occurs When You Try To Update Windows Defender
• Live Messenger Error Code: 80070005
• Error Code 0x800106ba Application failed to initialize, Error Code 0x800106ba The systems license has expired. Your logon request is denied.
• Windows cannot load driver (Code 31)


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Encryption Errors
• "The drive configuration is unsuitable for BitLocker Drive Encryption"
• Error Message When You Try To Run The Bitlocker Drive Encryption Program: "Cannot Run"
• When a Windows Vista-based computer resumes from hibernation: "BitLocker Drive Encryption key needed. Please insert key storage media. Then press ESC to reboot."
Fax and Scan Errors
• When You Try To Submit A Fax To A Fax Server By Using Windows Fax And Scan On A Windows Vista-Based Computer, The Fax Submission Fails, And You Receive The Following Error Message: "This Media Is Write Protected"
• Error When You Try To Use The Windows Fax And Scan Feature To Send A Fax In Windows Vista: "The Message Could Not Be Sent. An Error Has Occurred."
• Error When You Try To Send An .xps File As A Fax Attachment In Windows Vista: "Windows Can't Fax Or Preview The Attached File Type"
• When sending a fax by using the "Set priority: High" option in Windows Vista: "This message could not be sent. Access is denied"


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Files and Folder Errors
• When you try to access the My Documents, My Music, My Pictures, and My Videos folders: "Access is Denied"
• Error when you try to save a file to a hard disk drive or to a flash device
• Error trying to use the MOVE command to move a file to or from a folder in a WIM image: "The request is not supported"
• Cannot View Or Change The Read-Only Or The System Attributes Of Folders In Windows Server 2003, In Windows Xp, Or In Windows Vista
• Error Trying To Save A File To A Hard Disk Drive Or To A Flash Device In Windows Vista
• Path Too Long Error Message When Exceeding MAX_PATH
• Windows Explorer Crashes When You Try To Remove The $Windows.Old Folder From A Computer That Has Been Upgraded To Windows Vista
• Error Occur When You Work Offline In A Redirected Internet Explorer 7 Favorites Folder
• Error Trying To Capture A Source Volume By Using Imagex.Exe In Windows Vista: "The System Cannot Find The File Specified."
• "This File Was Compressed Using An Unknown Compression Method"
• Error Message When You Try To Restore From A Full Backup Of A Windows Vista-Based Computer: The System Cannot Find The File Specified. (0x80070002)
• Cannot Create Files When Alternate Data Streams Are Present On A Computer That Is Using The NTFS File System


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Hardware Errors
• The device Device_Name cannot be stopped because a program is still using it. Close any programs that might be using the device, then try again later.
• The Sonic Solutions DLA Driver is blocked due to compatibility issues
• TThe device driver for the <device_name> device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may have to update this driver.
• Display Driver Stopped Responding
• Windows cannot load driver (Code 31)
Installing Errors
• Installing Adobe Acrobat or Adobe Reader: "The feature you are trying to use is on a network resource" or "Error 1714"
• "A disk read error has occurred. Press CTRL+ALT+DEL to restart."
• Windows Setup cannot locate a valid hard drive to store temporary installation "files
• Error 0xC004F02A "The Software Licensing Service reported that the license is invalid"
• "The Software Licensing Service reported that the license is invalid" "Cannot Install License Package"
• Installing the license package on a Windows Vista-based computer: "Cannot Install License Package"
• Error installing Windows Vista by using a computer's DVD drive: "Windows cannot install required files"
• Error installing Windows Vista by using Windows Vista installation media: "Upgrade has been disabled - To upgrade, start the installation from Windows"
• Error installing Windows Vista on a computer that includes a DELL CERC SATA 1.5/6ch RAID controller: "STOP 0x0000007B"
• Error installing Windows Vista on a particular hard disk partition: "Error: uncaught exception"
• "Windows could not load device compatibility data. Error code: 0x00000002"
• Stop error message adding a package to a Windows PE image file: "0x80071ab0"
• When you click the download link after you run an electronic software license purchasing program: "Cannot Install License Package: This license package cannot be installed from the edition of Windows which you are using"
• An error occurs when you use Windows PE 2.0 together with an unattended XML file to install Windows Vista from a network share
• "Error 0x3" Error In The Setuperr.Log File When You Use An Unattend.Xml File To Install Windows Vista
• Error Installing A Program From The Network On A Windows Vista-Based Computer: "Fatal Error During Installation"
• Error Installing Windows Vista Service Pack 1: "Installation Was Not Successful" Or "An Internal Error Occurred While Installing The Service Pack"
• You Receive An Error Message If You Try To Install A USB Device On A Windows Vista-Based Computer That Was Upgraded From Windows XP
• The Computer Continuously Restarts After You Unsuccessfully Try To Install Windows Vista On A Windows-Based Computer


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Internet Connections Errors
• When you use a wireless network connection to copy a large file from one Windows Vista-based computer to another Windows Vista-based computer: "The connection has been lost"
• "WSAEADDRINUSE (10048)" Winsock Error Message When You Use A Program That Tries To Bind To Tcp Network Ports On A Windows-Based Computer
Logon - Logoff Errors
• "FolderShare could not monitor the folder 'C:\Documents and Settings\<UserName>\My Documents' for changes"
• When You Try To Log Off A Windows Vista-Based Computer: "The Application Failed To Initialize Properly (0xc0000142)"
• Log On By Using An Account Name That Contains An "At" Sign (@): "The System Could Not Log You On"
• When You Try To Access An Administrative Share On A Windows Vista-Based Computer From Another Windows Vista-Based Computer That Is A Member Of A Workgroup: "Logon Unsuccessful: Windows Is Unable To Log You On"
• A Temporary User Profile Is Created Every Time That You Log On To A Windows Vista-Based Computer That Is Connected To A Domain
• "The User Profile Service Failed The Logon. User Profile Cannot Be Loaded"
• Error Message When You Log On To Windows Vista: "Windows Explorer Has Stopped Working"
• The User's Security Context Accumulated Too Many Security IDs
• You Cannot Log On After You Remove The Computer From The Domain


Top Of Page Media Errors
• Error When You Try To Delete A Windows Imaging Format File: "Cannot Delete"
• "AUDIO ERROR - The URL Contains One Or More Invalid Characters"
• Bitstream Errors Occur When You Use The Windows Media Video 9 Advanced Profile Codec In Windows Media Player 11
• Burning Data To A DVD-RAM Disc In Windows Media Center Or In Windows Media Player 11: "Insert Media"
• "CD Creation Error: The CD Drive Currently Contains The WrongType Of CD. Please Insert A Writable CD."
• Capturing Video From An Analog Video Camera Or From A VCR: "The Device Is In Use"
• Error Trying To Create A Video DVD In Media Center On A Windows Vista-Based Computer: UNSUPPORTED FILE TYPE
• "The Import Device Is Not Responding"
• "Cannot Complete Publish Movie"
• Error Trying To Use The Create CD/DVD Wizard To Write To A DVD On A Windows Vista-Based Computer: "Insert Writable Media"
• Error Trying To Watch Live Tv In Windows Media Center On A Windows Vista-Based Computer: "Restricted Content - Display Driver"
• Error Message When You Use Media Center Extender To Play A Video File Of An Unsupported Format On A Windows Vista-Based Computer: "Cannot Play Video"
• Download Incomplete. Guide Listings Could Not Be Retrieved. Internet Connection Failure.
• The Computer Stops Responding Or You Receive A "Low Disk Space" Error Message When You Try To Create A Slide Show On A DVD Or To Create A DVD In Windows Vista
• You Receive An Error Message When You Try To Use Microsoft Windows Media Connect 1.0 In Windows Vista Symptoms
• “PC Configuration Error” Error Message When You Try To Add An Extender To A Windows Vista-Based Media Center PC
• You May Receive An Error Message When You Run An Application That Uses Audio Recording Or Playback Functionality In Windows Vista
• "The Connection Between The Media Center Extender And The Media Center PC Was Lost"
• You Receive A "PC Configuration Error" Error Message When You Try To Add An Extender To A Windows Vista-based Media Center PC
• When You Repeatedly Use A Shortcut Within A Brief Time Frame To Start The Picture Library On A Windows Vista-Based Computer: "Media Center Has Stopped Working"
  
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MS Office Errors Caused by Vista
• "The Office Assistant requires Microsoft Agent 2.0 or later"
• When you start Word 2002 from Works Suite 2006 on a Windows Vista-based computer: "Error 1706. No valid source could be found"
• When you try to install Word 2002 template wizards from Works Suite 2006 on a Windows Vista-based computer: "Error 1706. No valid source could be found"
• Task reported error 0x8004011D. The server is not available. Contact your administrator if this condition persists. OR/AND Task 'username@example.com - Sending' reported error (0x80040115) : 'The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.'
Networking Errors
• Error Code 741 When You Try To Make A PPTP-Based VPN Connection
• "741" Or A "742" Error Message When You Try To Establish A Vpn Connection By Using L2tp/Ipsec From A Windows Client Computer To A Vpn Server
• Error Message When You Use The Netsh Utility To Modify The Network Configuration In Windows Vista
• Server Activation Fails When You Use A SOAP WSDL Moniker To Activate A Com+ Soap-Enabled Server
• Error When You Try To Install A Program From The Network On A Windows Vista-Based Computer: "Fatal Error During Installation"
• Error Message When You Open Multiple Properties Windows For The Wireless Connection In Windows Vista: "Error Saving Wireless Profile"


Top Of Page Passwords Errors
• "Error 5: Access is denied" An updated password is not saved for all users when you change the password for an all-user network connection
• The Recovery Password For Windows Bitlocker Is Not Fips-Compliant In Windows Vista And In Windows Server 2008, The numerical password was not added. The FIPS Group Policy setting on the computer prevents recovery password creation, Cannot Encrypt Disk. Policy requires a password which is not allowed with the current security policy about use of FIPS algorithms
• The PIN has been entered incorrectly too many times. The Trusted Platform Module (TPM) is temporarily locking out attempts to unseal TPM sealed keys. The more times the PIN is entered incorrectly the longer the lockout time will become. It is not possible to predict when the lockout will be over. Please wait a few moments before attempting to reenter the PIN. Then ensure that you enter the correct PIN for this drive


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Print Errors

• Error when you connect a USB printer: "A device driver was not installed correctly"
• "Web Point and Print" printer: "The process cannot access the file because it is being used by another process"
• Error Message When You Try To Connect To A Print Queue In Windows Vista Or In Windows Server 2008: "Windows Cannot Connect To The Printer. Operation Could Not Be Completed (Error 0X000006BE)"
• Error Message When You Try To Install A WSD Printer On A Windows Vista-Based Computer After The First Installation Attempt Fails: "Operation Could Not Be Completed (Error 0x00000643)"
• Error Message When You Try To Install A Network Printer On A Windows Vista-Based Computer: "Windows Cannot Connect To The Printer Operation Could Not Be Completed (Error 0x0000000d)" Symptoms
• Error Message When You Try To Install A Shared Printer: "Windows Cannot Connect To The Printer" or "The Specified Print Monitor Is Unknown"
• Embedded Eps Graphics File Does Not Print Correctly In Windows
• IPP Print Jobs On A Windows Vista-Based Computer Are Canceled 30 Seconds After A Paper Outage Or A Paper Jam Occurs


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Program / Software Errors
• Problems With The Network, Hard Disk Drive, Or Storage Drivers Cause A Program To Stop Unexpectedly In Windows Vista
• "Windows Has Blocked Some Startup Programs"
• "The virtual machine could not be added. The virtual machine configuration could not be added. A configuration with this name already exists."
• When sending a fax by using the "Set priority: High" option in Windows Vista: "This message could not be sent. Access is denied"
• When You Run "Sysprep /generalize" In Windows Vista: "A Fatal Error Occurred While Trying To Sysprep The Machine"
• When a Windows Vista-based computer resumes from hibernation: "BitLocker Drive Encryption key needed. Please insert key storage media. Then press ESC to reboot."
Registry Errors
• Common File And Registry Virtualization Issues In Windows Vista
Security
• Disable Security Center Popup Notifications in Windows Vista
• The "Netsh Firewall Add Portopening," "Netsh Firewall Set Portopening," And "Netsh Firewall Set Service" Commands Do Not Work On A Computer That Is Running Certain Editions Of Windows Vista
• The User's Security Context Accumulated Too Many Security IDs
• The PIN has been entered incorrectly too many times. The Trusted Platform Module (TPM) is temporarily locking out attempts to unseal TPM sealed keys. The more times the PIN is entered incorrectly the longer the lockout time will become. It is not possible to predict when the lockout will be over. Please wait a few moments before attempting to reenter the PIN. Then ensure that you enter the correct PIN for this drive
Services Errors
• Server1_name: cannot connect to machine "Server2_name" (0x00000005)!
• 1279 A Privilege That The Service Requires To Function Properly Does Not Exist
• Error 0xC004F02A "The Software Licensing Service reported that the license is invalid"
• "The Software Licensing Service reported that the license is invalid" "Cannot Install License Package"
• "The User Profile Service Failed The Logon. User Profile Cannot Be Loaded"


Top Of Page Shutdown / Sleep / Hibernation Errors
• "STOP 0x0000009F" when Vista tries to go to sleep
• When a Windows Vista-based computer resumes from hibernation: "BitLocker Drive Encryption key needed. Please insert key storage media. Then press ESC to reboot."
• "STOP 0x000000FE BUGCODE_USB_DRIVER" when Vista goes into Sleep Mode or Hibernation
• Stop 0x9F error when you wake a Windows Vista-based computer that is connected to an IEEE 1394-based device
• "STOP 0x00000044" in the Usbhub.sys process when you wake a Windows Vista-based computer from sleep or from hibernation
• "STOP 0x0000007E" when you wake a Windows Vista-based computer from sleep or from hibernation


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Sidebar Errors
• You receive an error message when you use a Windows Vista Sidebar gadget that has an event that is set to null
Speech Errors
• An Error Message Occurs When You Try To Run A Microsoft Speech-Based Application In Windows Vista
• You Migrate User Data To A New Windows Vista Computer: "An Error Occurred In The Handwriting Recognition Personalization Tool"
Startup Errors
• BOOTMGR Is Missing
• Error message when you start Windows Vista after you install an ATM network adapter
• Stop error occurs, or the computer stops responding when you try to start Windows Vista
• "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE"
• "Your activation period has expired"
• "ACPI BIOS does not contain an IRQ for the device in PCI slot " is logged in the System log every time that you start Windows Vista
• "Stop 0xA" error in Storport.sys when you start Windows Vista
• "An unauthorized change was made to your license"
• When Starting A Windows Vista-Based Computer Or A Windows Server 2008-Based Computer, The Computer Stops Responding On A Blank Screen
• "The Windows Boot Configuration Data File Is Missing Required Information"
• The PIN has been entered incorrectly too many times. The Trusted Platform Module (TPM) is temporarily locking out attempts to unseal TPM sealed keys. The more times the PIN is entered incorrectly the longer the lockout time will become. It is not possible to predict when the lockout will be over. Please wait a few moments before attempting to reenter the PIN. Then ensure that you enter the correct PIN for this drive


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Stop Errors
• Stop error occurs, or the computer stops responding when you try to start Windows Vista
• Stop Error When You Resume A Computer That Is Running Windows Vista From Standby: "STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4)"
• "STOP 0x000000FE BUGCODE_USB_DRIVER" when Vista goes into Sleep Mode or Hibernation
• "Stop 0xA" error in Storport.sys when you start Windows Vista
• "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE"
• Error message when you try to install Windows Vista on a computer that includes a DELL CERC SATA 1.5/6ch RAID controller: "STOP 0x0000007B"
• "STOP 0x0000009F" when Vista tries to go to sleep
• Stop 0x9F error when you wake a Windows Vista-based computer that is connected to an IEEE 1394-based device
• "STOP 0x00000044" in the Usbhub.sys process when you wake a Windows Vista-based computer from sleep or from hibernation
• "STOP 0x0000007E" when you wake a Windows Vista-based computer from sleep or from hibernation
• Stop error message when you try to add a package to a Windows PE image file: "0x80071ab0"
• Windows Vista May Crash And You May Receive A Stop Error Message On A Blue creen When You Remove A USB Host Controller
• "STOP: 0x8E" Error Message When An Application Has 30 Or More Processes That Call The Addfontresource() Function Or The Removefontresource() Function, And The Function Uses The Same Fonts At The Same Time
System Restore Errors
• System Recovery Option" Error message when you use the Windows Complete PC Restore program on the Windows Vista installation disc to restore a computer
• "You do not have a valid backup image to restore from"
• Error When You Try To Perform A File Backup Operation Or A System Restore Operation: "Incompatible Version Of The Serializing Package. (0x80070724)"
• When You Use The "Backup And Restore Center" Control Panel Item: "Label And Insert A Blank Disk"
• The Restore Did Not Finish Successfully. Error code: 0x8100001A


Top Of Page Update Errors
• "Windows could not search for new updates (Code 80072F8F)"
• The "Windows Features" dialog box is empty, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"
• "You must rename or remove <FolderName> before upgrade can continue"
• Error Trying To Install Windows Vista Service Pack 1: "Installation Was Not Successful" Or "An Internal Error Occurred While Installing The Service Pack"
• "Could Not Install Microsoft Update On The Computer"
Upgrading to Vista Errors
• Error installing Windows Vista by using Windows Vista installation media: "Upgrade has been disabled - To upgrade, start the installation from Windows"
• "Your upgrade partition has multiple operating systems"
• "Upgrade has been disabled. To upgrade to Windows, the hard disk partition…"
• "The installed operating system does not support an upgrade to Windows Vista"
• "This computer does not have enough space for temporary files. Error code 0x80070103"
• "You must first uninstall Sonic DLA"
• Error trying to install Windows Vista on a computer that has uninitialized hard disks: "This computer's hardware may not support booting to this disk"
• "Error trying to install Windows Vista on a particular hard disk partition: "Error: uncaught exception" that resembles the following: Error: uncaught exception: (failed UI_ASSERT).
• "The legacy OS does not meet the software update requirements: 'Service Pack 2 for Windows XP' "
• "Windows could not update the computer's boot configuration" when you try to upgrade an earlier version of Windows to Windows Vista
• "You cannot upgrade Windows in Safe mode" when you try to select an upgrade option for Windows Vista
• "Windows cannot determine if another operating system exists on your computer"


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Video Errors
• When you try to capture video from an analog video camera or from a VCR: "The Device is in Use"
Windows Defender
• Error 0x80240029 Occurs When You Try To Update Windows Defender
• Error Message When You Try To Start Windows Defender "Application Failed To Initialize"
• Safely Disable Windows Defender
• Unable To Enable Windows Defender, There are no new definitions available to download for Windows Defender, The turn on and off feature for windows defender does not work
• Error Code 0x800106ba Application failed to initialize, Error Code 0x800106ba The systems license has expired. Your logon request is denied.


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